Lots of details about shipping, bulk weight, and order tracking
Knowledge database
All about delivery
We will tell you in steps how to start buying in foreign stores
How to start?
We tell you in detail about checking the product, packaging, and photographing.
How do we work?
All about the terms of insurance and what to do if the product arrived with a defect
Insurance
All about restrictions, limits and duties
Import of goods
We tell you in detail about all the functions in our personal account
Personal account
What can not be imported into Kazakhstan?
Prohibited goods
Issues related to paying with a Russian card at foreign stores
Payment issues
Please reach out to us at
Kazakhstan, Almaty
Russia, Moscow
Kyrgyzstan, Bishkek
Sign up in your personal account and track your parcels
If you have any questions, please contact our support service. We work on weekdays from 9:00 to 19:00 Astana time