We offer two delivery options.
Warehouse-to-warehouse delivery. In this case, your parcels are sent by the store to our warehouse in the country of departure. After that, the parcels will be shipped to one of our warehouses in Almaty, Bishkek or Moscow. You choose the destination country yourself in your personal account. The initial country of receiving the cargo is Kazakhstan (Almaty city).

Warehouse-to-door delivery. In this delivery option, after your parcels arrive at a warehouse in Almaty, Bishkek or Moscow, our manager will contact you to clarify the details of further shipment of goods to your address or city. The manager will offer you the most effective and profitable delivery options.

In your personal account, in the "Parcels" section, select the country from which your parcel was sent. Find the parcel you are interested in in the list or using the search bar in the upper right part of the page. You can use the parcel status to track what stage it is currently at.

The tracking number may not be tracked for 1 to 3 days. If the tracking number is not tracked after 3 days, then you need to contact the store to clarify the situation.

In such cases, postal companies deliver parcels on the next business day. If there is no delivery after that within 3 working days, write to us in the chat or by E-mail info@ltl-cargo.com.

Find out the volumetric weight of your cargo using the formula: (width*length*height)/ 5000 and compare it with the actual one. The shipping cost will be calculated from the largest weight.

Yes, we do, but before sending the goods to one of our warehouses, it is necessary to coordinate the contents of the cargo, its weight and size with the manager in advance.

The cost of delivery is paid after receiving your parcel in the destination country (Kazakhstan / Russia / Kyrgyzstan). Shipping to the door is possible only after 100% payment of the shipping cost.

As soon as we add your parcel to the system, you will receive a notification in your personal account on our website. In addition, in the “Profile” section, you can connect a telegram bot that will notify you of changes in the status of your parcels. If you have any questions about the status of the parcel, you can always contact our manager.

Shipments occur on a regular basis once a week – every Wednesday from the USA and Italy, on Mondays – from Korea. Accordingly, all the cargo that arrived within a week before the day of dispatch falls into the shipment.
Warehouses are closed on Saturday and Sunday.

After your parcel arrives at the arrival warehouse, our manager will contact you and offer delivery options directly to your city.