Payment issues
The cost of delivery is paid in local currency (tenge / soms / rubles) at the internal exchange rate at the time of receipt of your parcel. You can pay for the delivery in any way convenient for you.
Delivery is paid after the arrival of your parcel in Almaty (Kazakhstan, sorting center).
Please reach out to us at
Kazakhstan, Almaty
Russia, Moscow
Kyrgyzstan, Bishkek
Sign up in your personal account and track your parcels
If you have any questions, please contact our support service. We work on weekdays from 9:00 to 19:00 Astana time